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HomePosts tagged Tag: Zappos

Tag: Zappos

Categoriescultural mindset, customer retention, customer satisfaction, Customer service

Do Your Core Values Result in Customer Satisfaction and Service?

Posted on Posted onJuly 8, 2009By Kristina Evey

Core Values – many of us have heard the term, but do we really know what they are or mean?  … Read MoreDo Your Core Values Result in Customer Satisfaction and Service?

1 Comment on Do Your Core Values Result in Customer Satisfaction and Service?Tagscustomer retention, Customer service, service culture, Tony Hsieh, Zappos
Categoriescultural mindset, customer satisfaction, Customer service

Zappos – A Customer Satisfaction Gold Standard

Posted on Posted onMay 14, 2009By Kristina Evey

I came across an article just now that I felt compelled to pass along. Zappos is renowned for it’s excellent … Read MoreZappos – A Customer Satisfaction Gold Standard

Leave a comment on Zappos – A Customer Satisfaction Gold StandardTagscommunication, consistency, core values, culture, Customer service, Zappos

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