Categoriescultural mindset, customer retention, customer satisfaction, Customer service Do Your Core Values Result in Customer Satisfaction and Service? Posted on Posted onJuly 8, 2009By Kristina Evey Core Values – many of us have heard the term, but do we really know what they are or mean? … Read MoreDo Your Core Values Result in Customer Satisfaction and Service?
Categoriescultural mindset, customer satisfaction, Customer service Zappos – A Customer Satisfaction Gold Standard Posted on Posted onMay 14, 2009By Kristina Evey I came across an article just now that I felt compelled to pass along. Zappos is renowned for it’s excellent … Read MoreZappos – A Customer Satisfaction Gold Standard