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HomePosts tagged Tag: Tony Hsieh

Tag: Tony Hsieh

CategoriesCustomer Experience Management, good customer service

Integrity Builds Customer Satisfaction, Service, and Loyalty

Posted on Posted onMay 27, 2010By Kristina Evey

Customer loyalty is a direct result of the integrity displayed by the company. Integrity – adherence to moral and ethical … Read MoreIntegrity Builds Customer Satisfaction, Service, and Loyalty

1 Comment on Integrity Builds Customer Satisfaction, Service, and LoyaltyTags6pm.com, Aaron Magness, branding, business practices, integrity, loss of profits, Tony Hsieh, Zappos.com
Categoriescultural mindset, customer retention, customer satisfaction, Customer service

Do Your Core Values Result in Customer Satisfaction and Service?

Posted on Posted onJuly 8, 2009By Kristina Evey

Core Values – many of us have heard the term, but do we really know what they are or mean?  … Read MoreDo Your Core Values Result in Customer Satisfaction and Service?

1 Comment on Do Your Core Values Result in Customer Satisfaction and Service?Tagscustomer retention, Customer service, service culture, Tony Hsieh, Zappos

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