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HomePosts tagged Tag: telephone skills

Tag: telephone skills

CategoriesCustomer service, good customer service

Telephone Skills Relating to Customer Service

Posted on Posted onAugust 27, 2010By Kristina Evey

Can customer satisfaction and retention really be impacted by the telephone skills we display? Using the phone for business is … Read MoreTelephone Skills Relating to Customer Service

Leave a comment on Telephone Skills Relating to Customer ServiceTagsCustomer service, phone centers, telephone skills
CategoriesCustomer Experience Management, customer satisfaction, improve customer service

Yawn… I can’t wait to stop helping these customers and leave this place.

Posted on Posted onMarch 8, 2010By Kristina Evey

Did this really just happen? People, when you are paid to speak to your customers on the phone, please don’t … Read MoreYawn… I can’t wait to stop helping these customers and leave this place.

1 Comment on Yawn… I can’t wait to stop helping these customers and leave this place.Tagsbill paying, customer service representativ, improve customer service, telephone skills

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