CategoriesCustomer service, good customer service Telephone Skills Relating to Customer Service Posted on Posted onAugust 27, 2010By Kristina Evey Can customer satisfaction and retention really be impacted by the telephone skills we display? Using the phone for business is … Read MoreTelephone Skills Relating to Customer Service
CategoriesCustomer Experience Management, customer satisfaction, improve customer service Yawn… I can’t wait to stop helping these customers and leave this place. Posted on Posted onMarch 8, 2010By Kristina Evey Did this really just happen? People, when you are paid to speak to your customers on the phone, please don’t … Read MoreYawn… I can’t wait to stop helping these customers and leave this place.