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HomePosts tagged Tag: Steven Slater

Tag: Steven Slater

CategoriesCustomer Experience Management, Customer service, good customer service

What Responsiblity Does the Customer Have in Service?

Posted on Posted onAugust 11, 2010By Kristina Evey

Are customers responsible for the service they receive? Unless you’ve been living in a literal cave for the past few … Read MoreWhat Responsiblity Does the Customer Have in Service?

7 Comments on What Responsiblity Does the Customer Have in Service?Tagsairlines, customer service training, good customer service, Jet Blue, Steven Slater

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