CategoriesCustomer Experience Management, Customer service, Social media Let Your Customers Drive Your Business Plan Posted on Posted onJune 4, 2010By Kristina Evey Chris Voss, a Social Media Consultant, posted the following video on his blog and I wanted to be sure to … Read MoreLet Your Customers Drive Your Business Plan
Categoriescustomer feedback, customer satisfaction, Customer service, good customer service, Social media Can You Use Social Media To Reach More of Your Customers? Posted on Posted onNovember 5, 2009By Kristina Evey Are you looking for the newest way to connect with your customers? Well, since you are on the internet reading … Read MoreCan You Use Social Media To Reach More of Your Customers?
Categoriescultural mindset, customer retention, customer satisfaction, Customer service, Social media Keep Social Networking Sites in Mind When Handling Your Customers Posted on Posted onSeptember 9, 2008By Kristina Evey The article, How Companies Use Twitter To Bolster Their Brands by Rachael King appearing in CRM Daily.com just goes to … Read MoreKeep Social Networking Sites in Mind When Handling Your Customers