CategoriesCustomer service, good customer service Telephone Skills Relating to Customer Service Posted on Posted onAugust 27, 2010By Kristina Evey Can customer satisfaction and retention really be impacted by the telephone skills we display? Using the phone for business is … Read MoreTelephone Skills Relating to Customer Service
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Patience is a Virtue! Posted on Posted onJanuary 7, 2009By Kristina Evey I just wanted to dedicate a special blog post to the folks at GoDaddy.com. I spent almost two hours on … Read MorePatience is a Virtue!