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Kristina Evey

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HomePosts tagged Tag: phone centers

Tag: phone centers

CategoriesCustomer service, good customer service

Telephone Skills Relating to Customer Service

Posted on Posted onAugust 27, 2010By Kristina Evey

Can customer satisfaction and retention really be impacted by the telephone skills we display? Using the phone for business is … Read MoreTelephone Skills Relating to Customer Service

Leave a comment on Telephone Skills Relating to Customer ServiceTagsCustomer service, phone centers, telephone skills
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service

Patience is a Virtue!

Posted on Posted onJanuary 7, 2009By Kristina Evey

I just wanted to dedicate a special blog post to the folks at GoDaddy.com.  I spent almost two hours on … Read MorePatience is a Virtue!

Leave a comment on Patience is a Virtue!Tagscustomer satisfaction, Customer service, phone centers, satisfiied cusomers, tech support

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