CategoriesCustomer loyalty, customer retention, Customer service, good customer service, improve customer service Loyal Customer Relationships – Do You Derail It Before You Even Start? Posted on Posted onAugust 30, 2010By Kristina Evey Customer loyalty is developed in many ways, yet they all fall back to one fundamental act – follow up after … Read MoreLoyal Customer Relationships – Do You Derail It Before You Even Start?
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Do You Tolerate Bad Service? Posted on Posted onJune 11, 2009By Kristina Evey If you have staff in your organization that are providing poor service, you have two options – provide them the … Read MoreDo You Tolerate Bad Service?