Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Follow Up and Follow Through to Your Customer’s Hearts and Loyalty Posted on Posted onDecember 10, 2008By Kristina Evey Follow up and follow through are two completely different things, but both can make or break the relationship that you … Read MoreFollow Up and Follow Through to Your Customer’s Hearts and Loyalty
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Smaller Retailers CAN Prevail Over Their Larger Competitors with Relationship Building Posted on Posted onOctober 1, 2008By Kristina Evey In this article by John Tozzi, How Small Stores Can Lure Holiday Shoppers printed on September 25, 2008 by CRM … Read MoreSmaller Retailers CAN Prevail Over Their Larger Competitors with Relationship Building