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HomePosts tagged Tag: hospitality

Tag: hospitality

CategoriesCustomer Experience Management, Customer service, improve customer service

Hospitality Advice on Service – Do You Have Guests or Customers?

Posted on Posted onFebruary 24, 2010By Kristina Evey

Hospitality dictates that customers are “Guests”in our business We all strive to excel in customer experience management.  Judging by my … Read MoreHospitality Advice on Service – Do You Have Guests or Customers?

8 Comments on Hospitality Advice on Service – Do You Have Guests or Customers?Tagsguest, hospitality, restaurant
Categoriescustomer retention, customer satisfaction

Treating Your Customers as Guests

Posted on Posted onJuly 16, 2008By Kristina Evey

The complaint from so many consumers these days is that they are feeling like nothing more than a number.  Consumers … Read MoreTreating Your Customers as Guests

1 Comment on Treating Your Customers as GuestsTagscustomer retention, customer satisfaction, Customer service, Guest Relations, hospitality

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