Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Think and Grow Rich -Increase Your Customer Satisfaction Levels by Staying in Contact with Your Customers Posted on Posted onFebruary 5, 2009By Kristina Evey Staying in contact with your customers has many advantages, both for you and for them. Follow up is an excellent … Read MoreThink and Grow Rich -Increase Your Customer Satisfaction Levels by Staying in Contact with Your Customers
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Increase Your Customer Satisfaction Levels! SMILE!! Posted on Posted onFebruary 3, 2009By Kristina Evey A smile is a universally known and understood gesture. It transcends all languages and cultures. It speaks loudly to your … Read MoreIncrease Your Customer Satisfaction Levels! SMILE!!
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Handle Your Angry Customers with Empathy Posted on Posted onJanuary 30, 2009By Kristina Evey Customer satisfaction is the determining factor in most business decisions. When people spend their money, they want to be certain … Read MoreHandle Your Angry Customers with Empathy
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Customer Satisfaction and Retention Should Be Your Focus in 2009 Posted on Posted onJanuary 19, 2009By Kristina Evey More important, cuts should never negatively impact the customer. In fact, Molloy said, in a time like this, it’s critical … Read MoreCustomer Satisfaction and Retention Should Be Your Focus in 2009
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Great Customer Service…. Do You Really Deliver It? Posted on Posted onJanuary 15, 2009By Kristina Evey In so many of my conversations with business people, they are quick to agree that customer service is more important … Read MoreGreat Customer Service…. Do You Really Deliver It?
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Offer Up Your Help…… Connect the Dots for Your Customer Posted on Posted onJanuary 14, 2009By Kristina Evey I just had two very completely different experiences with two stores. I was on the phone trying to locate two … Read MoreOffer Up Your Help…… Connect the Dots for Your Customer
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, Social media We Are All in Sales….. Like It or Not Posted on Posted onJanuary 9, 2009By Kristina Evey The perception of your company’s customer service is only as strong as it’s weakest link. Where ever that weak link … Read MoreWe Are All in Sales….. Like It or Not