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HomePosts tagged Tag: frustration

Tag: frustration

Categoriescustomer satisfaction, Customer service, good customer service

Trying to be Nice CAN Cause Distress

Posted on Posted onMay 24, 2010By Kristina Evey

I gave a presentation on communication last week and had an interesting conversation regarding the use of words when we … Read MoreTrying to be Nice CAN Cause Distress

1 Comment on Trying to be Nice CAN Cause DistressTagsconsumer confidence, empathy, frustration

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