Categoriescustomer retention, customer satisfaction, Customer service, good customer service 5 Star Customer Service at the Apple Orchard Posted on Posted onSeptember 3, 2010By Kristina Evey Small businesses have just as much to gain by superior customer service as large companies do. I was out today … Read More5 Star Customer Service at the Apple Orchard
CategoriesCustomer Experience Management, good customer service Managing the Customer Experience is Good Business Posted on Posted onMay 11, 2010By Kristina Evey Customer Experience Management is Good Business When we consider customer service and it’s basic premise, it really comes down to … Read MoreManaging the Customer Experience is Good Business
CategoriesCustomer Experience Management, customer satisfaction, good customer service Deliver Excellent Service Always-Value Add with Purchase Points Posted on Posted onMay 6, 2010By Kristina Evey The ability to make each customer feel as if they are the most important customer – this is the experience … Read MoreDeliver Excellent Service Always-Value Add with Purchase Points
Categoriescustomer satisfaction, Customer service, improve customer service Improving Customer Service Starts at the Top Posted on Posted onApril 23, 2010By Kristina Evey Improving customer service is something all companies and businesses say they focus on. But do they really? I find that … Read MoreImproving Customer Service Starts at the Top
Categoriescustomer feedback, customer satisfaction, Customer service, good customer service, Social media Can You Use Social Media To Reach More of Your Customers? Posted on Posted onNovember 5, 2009By Kristina Evey Are you looking for the newest way to connect with your customers? Well, since you are on the internet reading … Read MoreCan You Use Social Media To Reach More of Your Customers?
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Businesses Grow by Distinguising Their Level of Service Posted on Posted onJanuary 22, 2009By Kristina Evey It is so important to recognize that the level of customer service that your organization provides will play a huge … Read MoreBusinesses Grow by Distinguising Their Level of Service