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HomePosts tagged Tag: customer service skills training

Tag: customer service skills training

Categoriesgood customer service, improve customer service

Train Your Staff to Improve Like Athletes – Continually

Posted on Posted onSeptember 21, 2010By Kristina Evey

When athletes break their own records or win that “big game”, do they stop training for the next event?  No. … Read MoreTrain Your Staff to Improve Like Athletes – Continually

Leave a comment on Train Your Staff to Improve Like Athletes – ContinuallyTagscustomer service skills training, improve customer service skills, improving customer service
CategoriesCustomer Experience Management, customer satisfaction, Customer service, good customer service

Poor Customer Service – Whose Fault is It?

Posted on Posted onSeptember 7, 2010By Kristina Evey

Who is to Blame for Poor Customer Service – Management or the Staff Themselves? This was the question posed on … Read MorePoor Customer Service – Whose Fault is It?

3 Comments on Poor Customer Service – Whose Fault is It?Tagscustomer service skills training, management, mid level managers, poor customer service

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