Think and Grow Rich -Increase Your Customer Satisfaction Levels by Staying in Contact with Your Customers

Staying in contact with your customers has many advantages, both for you and for them. Follow up is an excellent … Read MoreThink and Grow Rich -Increase Your Customer Satisfaction Levels by Staying in Contact with Your Customers

Strengthen Your Customer Relationships

An article in yesterday’s Examiner.com, Best Practice PR:Keeping Customers reinforces the fact that successful businesses are looking for ways to … Read MoreStrengthen Your Customer Relationships

Customer Satisfaction and Retention Should Be Your Focus in 2009

More important, cuts should never negatively impact the customer. In fact, Molloy said, in a time like this, it’s critical … Read MoreCustomer Satisfaction and Retention Should Be Your Focus in 2009

Tips for Successful and Postive Customer Relationships

“Superior customer service can often fall to the wayside, lost in the midst of an overload of daily tasks, responsibilities … Read MoreTips for Successful and Postive Customer Relationships

Offer Up Your Help…… Connect the Dots for Your Customer

I just had two very completely different experiences with two stores.  I was on the phone trying to locate two … Read MoreOffer Up Your Help…… Connect the Dots for Your Customer

Excellent Customer Service is Where It’s At

To survive and prosper in today’s environment, and to advantage of opportunities when better times return organizations should change their … Read MoreExcellent Customer Service is Where It’s At

Follow Up and Follow Through to Your Customer’s Hearts and Loyalty

Follow up and follow through are two completely different things, but both can make or break the relationship that you … Read MoreFollow Up and Follow Through to Your Customer’s Hearts and Loyalty

Thank you, Thank you, Thank you!

Thank you , Thank you , Thank you In real estate, we hear that success is all about three things, … Read MoreThank you, Thank you, Thank you!

Even with technology and data, the human touch is critical

In a recent article by Joseph Michelli,  the benefits of being able to anticipate the needs of the customer and providing … Read MoreEven with technology and data, the human touch is critical