Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Think and Grow Rich -Increase Your Customer Satisfaction Levels by Staying in Contact with Your Customers Posted on Posted onFebruary 5, 2009By Kristina Evey Staying in contact with your customers has many advantages, both for you and for them. Follow up is an excellent … Read MoreThink and Grow Rich -Increase Your Customer Satisfaction Levels by Staying in Contact with Your Customers
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Strengthen Your Customer Relationships Posted on Posted onJanuary 23, 2009By Kristina Evey An article in yesterday’s Examiner.com, Best Practice PR:Keeping Customers reinforces the fact that successful businesses are looking for ways to … Read MoreStrengthen Your Customer Relationships
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service, good customer service Customer Satisfaction and Retention Should Be Your Focus in 2009 Posted on Posted onJanuary 19, 2009By Kristina Evey More important, cuts should never negatively impact the customer. In fact, Molloy said, in a time like this, it’s critical … Read MoreCustomer Satisfaction and Retention Should Be Your Focus in 2009
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Tips for Successful and Postive Customer Relationships Posted on Posted onJanuary 16, 2009By Kristina Evey “Superior customer service can often fall to the wayside, lost in the midst of an overload of daily tasks, responsibilities … Read MoreTips for Successful and Postive Customer Relationships
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Offer Up Your Help…… Connect the Dots for Your Customer Posted on Posted onJanuary 14, 2009By Kristina Evey I just had two very completely different experiences with two stores. I was on the phone trying to locate two … Read MoreOffer Up Your Help…… Connect the Dots for Your Customer
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Excellent Customer Service is Where It’s At Posted on Posted onDecember 16, 2008By Kristina Evey To survive and prosper in today’s environment, and to advantage of opportunities when better times return organizations should change their … Read MoreExcellent Customer Service is Where It’s At
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Follow Up and Follow Through to Your Customer’s Hearts and Loyalty Posted on Posted onDecember 10, 2008By Kristina Evey Follow up and follow through are two completely different things, but both can make or break the relationship that you … Read MoreFollow Up and Follow Through to Your Customer’s Hearts and Loyalty
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction, Customer service Thank you, Thank you, Thank you! Posted on Posted onOctober 21, 2008By Kristina Evey Thank you , Thank you , Thank you In real estate, we hear that success is all about three things, … Read MoreThank you, Thank you, Thank you!
Categoriescultural mindset, Customer loyalty, customer retention, customer satisfaction Even with technology and data, the human touch is critical Posted on Posted onAugust 19, 2008By Kristina Evey In a recent article by Joseph Michelli, the benefits of being able to anticipate the needs of the customer and providing … Read MoreEven with technology and data, the human touch is critical
CategoriesCustomer loyalty, customer retention, customer satisfaction Back to Basics Posted on Posted onJuly 30, 2008By Kristina Evey A lot of companies today are recognizing the importance of customer loyalty. Some studies suggest that a 2% increase in … Read MoreBack to Basics
Categoriescustomer retention, customer satisfaction Treating Your Customers as Guests Posted on Posted onJuly 16, 2008By Kristina Evey The complaint from so many consumers these days is that they are feeling like nothing more than a number. Consumers … Read MoreTreating Your Customers as Guests
Categoriescustomer retention, customer satisfaction Welcome! Posted on Posted onJuly 11, 2008By Kristina Evey Welcome to the world of Customer Service Excellence! Today’s customers are more demanding and savvy than ever before. They … Read MoreWelcome!