CategoriesCustomer Experience Management, Customer service, Social media Let Your Customers Drive Your Business Plan Posted on Posted onJune 4, 2010By Kristina Evey Chris Voss, a Social Media Consultant, posted the following video on his blog and I wanted to be sure to … Read MoreLet Your Customers Drive Your Business Plan
Categoriescustomer retention, customer satisfaction Get to Know Your Customer’s Use for Your Product or Service Posted on Posted onJuly 12, 2008By Kristina Evey One of the easiest traps that businesses fall into today is that they have a product or service to sell … Read MoreGet to Know Your Customer’s Use for Your Product or Service