CategoriesCustomer loyalty, customer retention, Customer service, good customer service, improve customer service Loyal Customer Relationships – Do You Derail It Before You Even Start? Posted on Posted onAugust 30, 2010By Kristina Evey Customer loyalty is developed in many ways, yet they all fall back to one fundamental act – follow up after … Read MoreLoyal Customer Relationships – Do You Derail It Before You Even Start?
CategoriesCustomer loyalty, customer satisfaction, Customer service Good Customer Service Can Grow Your Business, Even in a Down Economy Posted on Posted onJanuary 21, 2010By Kristina Evey When I’m first approached to coach a client or give a presentation on customer service, people often ask me what … Read MoreGood Customer Service Can Grow Your Business, Even in a Down Economy