“Our second resolution is for businesses, including the Craig Daily Press: Remember how important customer service is to success.
Many local businesses have worked in 2008 to boost up customer service, but there always is room for improvement in this area.
We urge everyone to keep moving forward in delivering excellent customer service, no matter the business or industry. When we do, we all win.”
I ran across this article the other day and thought that this was a wonderful way to be proactive for the new year. There are so many ways that companies and businesses can win loyal customers and so many customers that will reward them with their patronage and dollars. It actually turns out to be a highly reciprocal process. As stated in the quote – we all win.
My wish for you all in the new year is to Focus On Your Customers and have a Happy and Prosperous 2009!