Customer Complaint Resolution – A Fishy Restaurant Tale

Resolving a customer complaint isn’t just about handling the issue, it’s the way you handle the issue. Customer satisfaction and … Read MoreCustomer Complaint Resolution – A Fishy Restaurant Tale

Take Problem Resolution to the Next Level to Increase Customer Loyalty

Customer service often requires proper handling of mistakes. We all make mistakes.  Admit it, you do.  Your company does as … Read MoreTake Problem Resolution to the Next Level to Increase Customer Loyalty