Categoriesemployee engagement, internal customers, Leadership, Team, Uncategorized Treat Your Customer Facing Staff Like Royalty Posted on Posted onFebruary 27, 2019February 27, 2019By Kristina Evey I’m often asked what I consider the single most important thing to do in Customer Experience work. Lately, my response … Read MoreTreat Your Customer Facing Staff Like Royalty
CategoriesPlanning for CX, Team Get the Right People on Your Customer Experience Team Posted on Posted onJanuary 24, 2019By Kristina Evey Successful teams are made up of the right people. This is true in sports and it is true in Customer … Read MoreGet the Right People on Your Customer Experience Team
