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Home Archive for Category: Team

Category: Team

Episode 52 – Loren Beck From Zappos Discusses Culture
CategoriesEmployee Experience, Planning for CX, Podcasting, Team, Uncategorized

Episode 52 – Loren Beck From Zappos Discusses Culture

Posted on Posted onJune 5, 2019June 20, 2019By Kristina Evey

Hi everyone – today is throwback tuesday.  This is an oldie but extremely goodie interview I had back in 2009 … Read MoreEpisode 52 – Loren Beck From Zappos Discusses Culture

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Treat Your Customer Facing Staff Like Royalty
Categoriesemployee engagement, internal customers, Leadership, Team, Uncategorized

Treat Your Customer Facing Staff Like Royalty

Posted on Posted onFebruary 27, 2019February 27, 2019By Kristina Evey

I’m often asked what I consider the single most important thing to do in Customer Experience work. Lately, my response … Read MoreTreat Your Customer Facing Staff Like Royalty

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Get the Right People on Your Customer Experience Team
CategoriesPlanning for CX, Team

Get the Right People on Your Customer Experience Team

Posted on Posted onJanuary 24, 2019By Kristina Evey

Successful teams are made up of the right people. This is true in sports and it is true in Customer … Read MoreGet the Right People on Your Customer Experience Team

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