Episode 70 – Lynn Hunsaker Discusses Cross Collaboration for CX

Lynn Hunsaker, CCXP, is Chief Customer Officer of ClearAction Continuum where she co-founded its flagship ClearAction Value Exchange as a … Read MoreEpisode 70 – Lynn Hunsaker Discusses Cross Collaboration for CX

Episode 62 – Treat Your Customer Service Representatives Like Royalty

Customer Self Help options and channels are on the rise – Studies suggest that as many¬† as 76% of customers … Read MoreEpisode 62 – Treat Your Customer Service Representatives Like Royalty

Episode 56 – Expert Shaun Belding Shares His Insights to Improve CX Success

Shaun Belding is a leading global expert and speaker on customer experience, leadership and building positive workplaces. He is the … Read MoreEpisode 56 – Expert Shaun Belding Shares His Insights to Improve CX Success