Category: Core Values

CategoriesCore Values, Customer Experience Management, customer satisfaction, employee engagement, Podcasting, Uncategorized

Episode 44 – What You GET From Your Customer Experience Focus – Different ROIs

Posted on Posted onBy Kristina Evey

Customer Experience deliverables separate from traditional ROI  Clarity and alignment of your desired Culture and Core Values  A unified front … Read MoreEpisode 44 – What You GET From Your Customer Experience Focus – Different ROIs

CategoriesCore Values, Podcasting, Uncategorized

Episode 27 – Does Your Culture Empower Great Customer Experiences?

Posted on Posted onBy Kristina Evey

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Shownotes #27… Does Your Culture Enable and Empower the CX?  Culture – it’s simply the way things are done within … Read MoreEpisode 27 – Does Your Culture Empower Great Customer Experiences?

CategoriesCore Values, Podcasting

Episode 003 – Integrating Your Core Values Into the Customer Experience

Posted on Posted onBy Kristina Evey

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Shownotes… Core Values Build the Company Culture into the Customer Experience Core values serve as the guiding light for how … Read MoreEpisode 003 – Integrating Your Core Values Into the Customer Experience

CategoriesCore Values, Customer Experience, Podcasting

Episode 002 – The Impact of Your Corporate Culture on the Customer Experience

Posted on Posted onBy Kristina Evey

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Shownotes… In this episode, we talk about the CULTURE of your company and how it impacts and drives the CX. … Read MoreEpisode 002 – The Impact of Your Corporate Culture on the Customer Experience