CategoriesB2B, Customer Experience, Customer Experience Management, Employee Experience, Podcasting Episode 45 – Customer Experience Futurist Blake Morgan Shares Her Insights Posted on Posted onApril 2, 2019April 2, 2019By Kristina Evey Episode 55 Show Notes – Blake Morgan Discusses Customer Experience Customer Experience expert Blake Morgan joins me on this episode … Read MoreEpisode 45 – Customer Experience Futurist Blake Morgan Shares Her Insights
CategoriesB2B, Culture, Customer Experience Management, Podcasting Episode 39 – Important Nuances of the B2B Customer Experience Posted on Posted onFebruary 20, 2019By Kristina Evey Shownotes… There are usually more “customers” in the B2B relationship than in B2C. Typically, there will be, among others, … … Read MoreEpisode 39 – Important Nuances of the B2B Customer Experience