Birthdays are a Great Time to Reach Out to Customers

Today is my Birthday and I have a short customer service training video to let you know what two of my vendors did to impress me……

So, as I’m off to Ann Taylor to redeem my coupon, they gave me the incentive to spend more money with them. So, we all win – I get a discount, and they get business that they might not have gotten otherwise.

What are some of your favorite little incentives that businesses have given to you? Either discounts or notes?

Please share your thoughts and opinions here...