Make Your Customers Happy by Helping Out in a Bad Situation

To continue the story of the extended Vegas stay………. Upon discovering that we had missed our plane check in time … Read MoreMake Your Customers Happy by Helping Out in a Bad Situation

The Farewell is Just as Important as the Hello

I was just interviewed for an article for National Oil & Lube News about the importance of the proper farewell … Read MoreThe Farewell is Just as Important as the Hello