Transforming the Customer Experience
Kristina Evey – Speaker, Coach, and Trainer demystifying the Customer Experience for C-Suite and Leadership Teams across all industries.
Focusing on the Customer Experience is fast becoming the way successful companies are expanding their loyal customer base and increasing sales.
Kristina guides business leaders through her proven process to make the Customer Experience a strategic initiative by creating cohesive alignment and clarity around a Customer and Employee Centric Culture.
Kristina quickly acknowledges how important it is for our company to have an excellent customer relationship. She supplied us with the goals necessary to build our confidence to strengthen our relationships with these tougher clients. By following her advice, we have improved our relationships with all customers. Kristina taught us to be proactive in customer service and how to make the necessary decisions not to be destructive in a crisis situation.
