http://www.kristinaevey.com/customer-service/what-does-it-take-for-customer-satisfaction-service-with-a-smile/ Improving Customer Service & Training Fri, 06 Jan 2012 08:01:12 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.kristinaevey.com/customer-service/what-does-it-take-for-customer-satisfaction-service-with-a-smile/comment-page-1/#comment-136 Becky Carroll Fri, 05 Jun 2009 15:21:55 +0000 http://www.kristinaevey.com/?p=102#comment-136 Great anecdote about a positive customer experience. I am glad to hear that JC Penney is working so hard to connect with customers who come into their retail stores. Customer focus is key right now to get past these tough times for retailers. Thanks for sharing! Great anecdote about a positive customer experience. I am glad to hear that JC Penney is working so hard to connect with customers who come into their retail stores. Customer focus is key right now to get past these tough times for retailers. Thanks for sharing!

]]>