http://www.kristinaevey.com/customer-service/the-farewell-is-just-as-important-as-the-hello/ Improving Customer Service & Training Fri, 06 Jan 2012 08:01:12 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.kristinaevey.com/customer-service/the-farewell-is-just-as-important-as-the-hello/comment-page-1/#comment-198 Ken Trupke Sat, 17 Oct 2009 14:13:27 +0000 http://www.kristinaevey.com/?p=145#comment-198 I've never heard it called "the farewell", but I definitely agree with the concept. It's a simple, no-cost way to put a smile on a customer's face. And I know that as a customer, I NEVER get tired of hearing "thank you". I’ve never heard it called “the farewell”, but I definitely agree with the concept. It’s a simple, no-cost way to put a smile on a customer’s face. And I know that as a customer, I NEVER get tired of hearing “thank you”.

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