Transforming the Customer Experience

Blog

Home/BlogPage 51

Transforming The Customer Experience

Smaller Retailers CAN Prevail Over Their Larger Competitors with Relationship Building

In this article by John Tozzi, How Small Stores Can Lure Holiday Shoppers printed on September 25, 2008 by CRM Daily, it seems that smaller retailers are going to have an advantage over their larger competitors this holiday season.

In whatever market they’re targeting, small retailers need to court their best

Continue Reading –

Keep Social Networking Sites in Mind When Handling Your Customers

The article, How Companies Use Twitter To Bolster Their Brands by Rachael King appearing in CRM Daily.com just goes to show how powerful social networking sites actually are.

Keep in mind the statistics….  Happy customers tell four to five people about their experiences. On the other hand, dissatisfied customers tell nine

Continue Reading –
"/*" "/*"