About Kristina
Kristina Evey helps companies improve the way they connect with their customers. She is the owner of Centric Strategies, a firm oriented toward developing a cultural mindset focused on the customer. Her strategy is to ensure that everyone within a company or group is of the same “Customer Centric” mindset. Collaboration between Kristina and the client will identify the needs and opportunities to set mutual goals that are both realistic and achievable.
Kristina is a professional speaker and educator in all areas of Customer Service. Her presentations actively engage all participants to afford them the experience to carry through in their own customer interactions.
Her goal is to be the facilitator in helping all levels of staff recognize the impact that they personally have on the success of the company itself.
Kristina has also authored several articles published on Ezine Articles on all areas relating to customer service and helping companies in all industries become more customer centric.
Kristina brings more than 15 years of experience in leadership and management to Centric Strategies. Her background includes leadership roles in a national insurance company, a management consultant for several companies, and as a manager of multiple medical sites for the largest multi-specialty medical group in Michigan.
In addition to this real world experience, she holds a Bachelors Degree in Psychology from San Diego State University with an emphasis on Industrial/Organizational Psychology.
Kristina is also certified in Neuro Linguistic Programming (NLP) in order to help clients use the language of the mind to consistently achieve specific and desired outcomes.
