Remember Thank You notes? The things that we encouraged to write as kids every birthday or holiday when we received gifts from relatives or friends? My own personal experience is that I didn’t enjoy writing them at all. But, my mom had a point – “They made an effort toContinue Reading –
Successful orthodontists are the doctors that understand that the “Old School” method of practicing medicine simply won’t make it in today’s world.
Patients are customers. Beyond quality orthodontic care, they are also looking for quality customer experiences and service. It’s a high touch industry and in need of more discussion andContinue Reading –