Transforming the Customer Experience

Getting new customers and increasing sales and profits is so much easier than you think! Kristina Evey helps businesses increase sales and revenue by building customer loyalty through amazing customer experiences!

Personalize to Improve Your Customer Satisfaction & Make Your Customers Happy!

Improving customer service and profits… many companies make this so very complicated. Once you realize that you can design service into your processes, it makes much more sense. The magic happens when you’ve committed to the mindset and process required.

Here are a few strategies to get you started…

Make sure that

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Episode 15 – Written Communication Skills to Improve the Customer Experience

Once it’s in print, it’s ALWAYS in print. Any printed conversations – digital or paper and ink – with or ABOUT a customer live on for eternity. Because of this, we need to be extremely cautious and proactive about what is written to a customer and about the customer. Different

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Customer Testimonials

  • Kristina is an absolute delight as a group speaker! The wisdom level imparted within a brief time frame leaves the audience clamoring for more. Her message was poignant, extremely knowledgeable and perfect for the occasion. She has a unique talent for immediately establishing a comfort level with listeners. I kept wishing my whole company team had been there.
  • Businesses and organizations need people who have vision and can guide them to the successful achievement of that vision. Kristina will measurably add value to any organization that will choose to use her services, embrace her knowledge and incorporate her advice. The results will be a measurable retention of customers and greater satisfaction of staff serving your customers.
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